ISO 9001:2015 is an international standard which sets out the criteria for a quality management system and is the only standard in the family that can be certified to (although this is not a requirement). It is a generic standard which can be used by any type of organization, large or small, regardless of its field of activity. In fact, there are over one million companies and organizations in over 170 countries certified to ISO 9001 standard.
ISO 9001 standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. ISO 9001:2015 helps an organization ensure that customers get consistent, good quality products and services, which in turn brings many business benefits.